What it does for residents

Residents reach the assistant in the resident portal, by text and on the phone. On the phone and by text it confirms their unit and last name before discussing or changing anything. Everything it does shows up under Operations › Resident AI.

Choose what it may do

On Setup › AI leasing agent, under For residents, switch each ability on or off:

• File maintenance requests: it creates the work order with urgency and duplicate checks, and emergencies text whoever is on call.
• Send payment links: a secure online payment link for the resident's real balance.
• Note payment arrangements: it records a promise to pay as a collections follow-up on the lease. Late fees already charged still apply.
• Book amenities: it books a free slot; double-bookings are refused.