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The assistant for residents: requests, collections and renewals

Let the same assistant serve residents: file maintenance requests, send pay links, reach out about past-due balances, arrange payment plans within your limits and tell residents about renewal offers.

Intermediate4 lessons23 minFor Property managers and collections staff
  1. 1What it does for residents

    Residents reach the same assistant in the portal, by text and by phone. Here is what it may do.

    5 min
  2. 2Past-due outreach

    Let the assistant text and email residents who are behind, with their real balance and a pay link.

    7 min
  3. 3Payment plans

    Set the limits for plans the assistant may offer, and decide whether they need your approval.

    6 min
  4. 4Renewal notices

    Let the assistant tell residents about the renewal offers you make, and optionally make offers from your pricing menu.

    5 min