Lesson 4 of 5 · 5 min
Follow-ups that get done
Use My Follow-Ups to make sure no lead goes quiet because nobody called back.
Most lost leases are not lost to a competitor. They are lost to silence. Leasing › My Follow-Ups is your list of the people you owe a reply, and it is built so nothing slips.
Clear the list every day
- Open Leasing › My Follow-Ups.
- Choose Generate follow-ups. StrivBridge adds a follow-up for every stale lead that does not already have one open.
- Work each follow-up: call, text or email, log what happened on the guest card, then complete the follow-up.
- If a prospect asked you to reach out later, push the follow-up out by a number of days instead of completing it.
Some follow-ups are created for you. When you approve an application, StrivBridge adds two: welcome them today, and send local area information in two days. Notes that teammates leave for you also appear on this page.
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