Maintenance operations
Take in requests, dispatch to technicians or vendors, control costs, run preventive schedules and inspections, and turn units after move-out.
Beginner4 lessons23 minFor Maintenance coordinators, technicians and property managers
- 1Work order intake and triage
Requests arrive from residents, staff, inspections and the assistant. Triage them in one list.
5 min - 2Dispatch and cost control
Assign in-house or to a vendor, collect estimates, approve a purchase order and generate the bill.
6 min - 3Preventive maintenance schedules
Recurring items such as HVAC filters, smoke detector batteries and fire extinguisher inspections.
5 min - 4Inspections and unit turns
Checklists, photos and signatures for every move-in, move-out and routine visit, and a turn board to get units rent ready.
7 min