Preparing owner statements

An owner statement is only as good as the month behind it. Prepare statements after the month is closed, never before.

1. 1Finish the month-end close, including bank and trust reconciliation and Financial › Period close.
2. 2Run management fees and the owner pay run so fees and distributions appear on the statement.
3. 3Open the owner from Portfolio › Owners and go to their statement. Choose the statement period.
4. 4Check the tie-out: the statement shows whether it ties to the general ledger and the trust ledger. Investigate any variance before sending.
5. 5Review unpaid bills. Owners notice when a bill they expected is missing.
6. 6Add Notes for the owner for anything unusual: a large repair, a vacancy, a change in fees.
7. 7Check statement settings: summary, tenant names, transactions detail, unpaid bills detail, and whether management fees show separately from cash out.
8. 8Share the statement. Owners see it in their portal; email delivery needs their consent under Setup › Consent agreements.

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